Frequently asked questions

Please be sure to bring the following with you on the day of admission:

• Your health insurance card
• The medication you have been prescribed so far (for about two to three days)
• Any medical documents in your possession about the course of your illness to date
• Any aids you have (glasses, orthopaedic splints, orthopaedic shoes, wheelchair, etc.)

For your stay, experience has shown that it is useful if you bring your toothbrush, toothpaste, shampoo, soap, razor, bathrobe, pyjamas, nightgown, normal clothing for indoors and outdoors, sportswear (tracksuit, light gym shoes, and swimwear), stockings. and underwear, or have them brought for you.

If you wish to accompany a patient, small hotels or private accommodation are available in the immediate vicinity. Accommodation for accompanying persons in the Godeshöhe itself is also possible if room occupancy permits it. The costs for accommodation in a double room and full board are €71.00 per day. If the accompaniment is medically necessary, the cost bearer will cover the costs on application.

The paid parking facilities at our clinic are limited. Unfortunately, it is not possible to allocate a parking space for the duration of your stay at the clinic. We therefore ask you to refrain from travelling to the clinic in your own car.

You have the possibility to use washing machines and dryers of the rehabilitation centre during your stay. Please speak to the reception staff.

The use of debit cards on the premises is possible.

Each bed has a telephone with which you can make and receive calls. The following costs arise for the rental period:

• Deposit for telephone card (will be refunded upon cancellation): €10.00
• Provision fee per day: €1,00
• Telephone charge per unit: €0.06 (from a credit amount of €3.04 the connection will be blocked by the Telekom; the card must be reloaded).

The use of mobile phones is permitted in the patient rooms and the common areas. Only in the early rehabilitation department are mobile phones not allowed, as they can interfere with the medical-technical equipment.

TV sets can be rented for a small fee.

The following costs arise for the rental period:

• Deposit: €50.00
• Rental costs per day: €1.30

In our hospital you can use the internet with your laptop via our "Hot-Spot". To get access to the internet, you need your login information. You will receive this at the reception.

Please bring your own aids with you. As therapy progresses, these can be adapted accordingly. To a limited extent, rental equipment can also be provided.

For safety reasons, the operation of electrical appliances such as coffee machines or kettles in the patients' rooms is not permitted. Likewise, we regret that we cannot allow you to connect any TV or radio sets you may have brought with you to the patient's room. You should also refrain from using open fires (candles).

Patients with statutory health insurance who have reached the age of 18 pay a copayment of €10.00 for each day of inpatient treatment for a maximum of 28 calendar days per year. The rehabilitation centre will pay the copayment to your health insurance company.

For safety reasons, smoking is strictly prohibited in all clinic buildings.

Please arrange appointments with the reception or contact the nursing staff on your ward.